BW6P9H7DQ8

Closed · IT problem · Normal priority · received Sep 16, 2026 3:45pm

First reply
Answered in time Target Sep 17, 2026 3:00pm · replied Sep 16, 2026 5:45pm
Resolution
Closed Sep 17, 2026 8:45pm The clocks stopped here.

Printer on the first floor jams on double-sided jobs

Reachable at chris@example.com, and through the thread below with their reference and passphrase. Helpora does not email them: Settings → “Email the requester” is off.

Printer on the first floor jams on double-sided jobs
What was done
A worn feed roller; replaced and double-sided printing tested.

Conversation

1 message

Your first message here is what stops the response clock — nothing else does.

The desk
Thanks — we will look at it this afternoon. Single-sided still works meanwhile.
Sep 16, 2026 5:45pm

This request is settled. Reopen it to reply.

Attachments

0

Nothing attached. If your desk accepts them, the requester can add screenshots from their own page — each one has its camera, location and author data stripped before storage, and is encrypted at rest with this install's key.

Internal note

Goes in the timeline only — the requester never sees it, and it does not touch either clock.

×
Live demo — signed in as the admin, sample data resets hourly.
Own it — one payment →