Kitchen tap on the second floor drips
No email address was given, so nothing can be sent to this person — they read your replies by signing in with their reference and passphrase. The product says so rather than pretending it wrote to them.
- What was done
- Tap washer replaced by the maintenance contractor on their weekly visit.
Conversation
1 messageYour first message here is what stops the response clock — nothing else does.
This request is settled. Reopen it to reply.
Attachments
0Nothing attached. If your desk accepts them, the requester can add screenshots from their own page — each one has its camera, location and author data stripped before storage, and is encrypted at rest with this install's key.
Internal note
Goes in the timeline only — the requester never sees it, and it does not touch either clock.
Request file
Download (PDF)The request, both clocks with their verdicts, the timeline and the full thread. It states a missed target as a miss.
Timeline
- Closed Request closed. Tap washer replaced.Oct 20, 2026 11:00am
- First response First response sent — within the target. This stamp is written once and is never revised.Oct 14, 2026 4:10pm
- Received Request received through the public form.Oct 14, 2026 2:00pm