Requests

7 shown · 52 in the register

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All 52New 2Open 3Waiting on them 1Breaching 7Resolved 7Closed 39
RefSubjectQueueStatusFirst replySLAResolution due
QUIETQ7MRK Locked out of the finance system before month-endUrgent Access or account New never Late first reply today
LATEBIRD42 How do I give a new starter the team calendar?Normal How do I… Open late Late first reply 5d
DRIFTED55Z Second monitor for a new starter has not arrivedNormal Equipment Open in time Past resolution date 14d over
CBZFVHK3UJ Password expired while travelingUrgent Access or account Closed late Late first reply Oct 7, 2026
PKEAKEWS6B Video calls drop after a few minutes at my deskHigh IT problem Closed late Late first reply Aug 25, 2026
XBCXNT9PAZ How do I set an out-of-office reply?Low How do I… Closed late Late first reply Jul 24, 2026
5EXM7984HC How much annual leave do I have left this year?Normal HR question Closed late Late first reply Jun 3, 2026
Resolving needs its own note and a reply already sent, so it is never a bulk action. Anything the rules refuse is counted and reported back rather than skipped in silence.
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