Requests

39 shown · 52 in the register

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RefSubjectQueueStatusFirst replySLAResolution due
CLOSEDX90B Kitchen tap on the second floor dripsLow Facilities Closed in time On track Oct 28, 2026
J57MEUCUA8 Video calls drop after a few minutes at my deskHigh IT problem Closed in time On track Oct 13, 2026
CBZFVHK3UJ Password expired while travelingUrgent Access or account Closed late Late first reply Oct 7, 2026
KZ46XEZVKP Headset for the new phone systemNormal Equipment Closed in time On track Oct 9, 2026
NVTCNXVJ3B Heating in the east office stays on overnightNormal Facilities Closed in time On track Oct 5, 2026
AZ4KFRK3C5 Shared calendar stopped updating on my phoneNormal IT problem Closed in time On track Oct 1, 2026
GAWMG4M2AX Where is the current expenses policy?Low HR question Closed in time On track Oct 2, 2026
BW6P9H7DQ8 Printer on the first floor jams on double-sided jobsNormal IT problem Closed in time On track Sep 23, 2026
7WNAX4MSHY New starter needs the shared project driveHigh Access or account Closed in time On track Sep 15, 2026
SXC2KSQGVW Replacement laptop chargerNormal Equipment Closed in time On track Sep 15, 2026
HQUZV46AQM Blind in meeting room 2 will not come downLow Facilities Closed in time On track Sep 18, 2026
NQJ3HPMHWG How much annual leave do I have left this year?Normal HR question Closed in time On track Sep 7, 2026
ZCGKRGEZYR How do I set an out-of-office reply?Low How do I… Closed in time On track Sep 10, 2026
PKEAKEWS6B Video calls drop after a few minutes at my deskHigh IT problem Closed late Late first reply Aug 25, 2026
GBZQCVPFF6 Password expired while travelingUrgent Access or account Closed in time On track Aug 20, 2026
MKPETMSY3Z Headset for the new phone systemNormal Equipment Closed in time On track Aug 21, 2026
SXF2G3XDEC Heating in the east office stays on overnightNormal Facilities Closed in time On track Aug 18, 2026
PF4WT7PYR4 Shared calendar stopped updating on my phoneNormal IT problem Closed in time On track Aug 14, 2026
QBAEKQGH6M Where is the current expenses policy?Low HR question Closed in time On track Aug 17, 2026
KKX2SD3QJR Printer on the first floor jams on double-sided jobsNormal IT problem Closed in time On track Aug 6, 2026
9TSFUDPVMZ New starter needs the shared project driveHigh Access or account Closed in time On track Jul 28, 2026
NGPJ7S4FGT Replacement laptop chargerNormal Equipment Closed in time On track Jul 29, 2026
VW98WBFC39 Blind in meeting room 2 will not come downLow Facilities Closed in time On track Jul 31, 2026
PPKV5UTSTZ How much annual leave do I have left this year?Normal HR question Closed in time On track Jul 21, 2026
XBCXNT9PAZ How do I set an out-of-office reply?Low How do I… Closed late Late first reply Jul 24, 2026
PY9N6USQEA Video calls drop after a few minutes at my deskHigh IT problem Closed in time On track Jul 8, 2026
XZGZ56XA4Z Password expired while travelingUrgent Access or account Closed in time On track Jul 3, 2026
4FKABWCD3G Headset for the new phone systemNormal Equipment Closed in time On track Jul 3, 2026
K3AVPA44H2 Heating in the east office stays on overnightNormal Facilities Closed in time On track Jul 1, 2026
T7KMPGDUBV Shared calendar stopped updating on my phoneNormal IT problem Closed in time On track Jun 26, 2026
3FC2A89A58 Where is the current expenses policy?Low HR question Closed in time On track Jun 30, 2026
RZV8KN8ZBY Printer on the first floor jams on double-sided jobsNormal IT problem Closed in time On track Jun 19, 2026
34KQ37488U New starter needs the shared project driveHigh Access or account Closed in time On track Jun 10, 2026
AY4SSFZGHQ Replacement laptop chargerNormal Equipment Closed in time On track Jun 11, 2026
3FJWVJ7J8D Blind in meeting room 2 will not come downLow Facilities Closed in time On track Jun 12, 2026
5EXM7984HC How much annual leave do I have left this year?Normal HR question Closed late Late first reply Jun 3, 2026
GHDGSYT96A How do I set an out-of-office reply?Low How do I… Closed in time On track Jun 5, 2026
T7H5C57QNC Video calls drop after a few minutes at my deskHigh IT problem Closed in time On track May 21, 2026
H6NRR788KR Password expired while travelingUrgent Access or account Closed in time On track May 18, 2026
Resolving needs its own note and a reply already sent, so it is never a bulk action. Anything the rules refuse is counted and reported back rather than skipped in silence.
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